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Privacy Policy

This Privacy Policy discloses the privacy practices for the www.castlewiseservices.com & www.castlewiseinsurance.com sites and various related services (together referred to as the “Web Site”). CastleWise Realty Group, LLC, CastleWise Insurance Group, LLC, and CastleWise Licensing, LLC, the providers of the site (referred to as “us” or “we”), are committed to protecting your privacy on-line. Please read the information below to learn the following regarding your use of this Website.

Acceptance

You acknowledge that this Privacy Policy is part of our Web Site’s Terms of Use, and by accessing or using the Web Site, you agree to be bound by all of its terms and conditions. If you do not agree to these terms, please do not access or use this Web Site.

We reserve the right to change this Privacy Policy at any time. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting the revised Privacy Policy on this page. Please check this page periodically for changes. Your continued use of the Web Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy.

This on-line Privacy Policy is in effect as of November 1, 2019.

If you have any questions about this Privacy Policy, the practices of this Web Site, or your dealings with this Web Site, please contact us by sending a letter to:

CastleWise Insurance Group, LLC
841 Prudential Drive 12th Floor
Jacksonville, Florida 32207

You may also contact us by email at tyork@castlewiseservices.com.

Our commitment to privacy

We understand and value the privacy of our consumers. We collect information from our Web Site visitors in order to deliver an effective and efficient on-line experience and to provide our services and those of our affiliates. We will also use the information collected to notify you of updates and modifications to our Web Site or services.  

This Privacy Policy details the type of information we collect, the methods which we employ to collect the information, why we collect your information and how and when we share information. Also included in this policy is the process for your management of your personal information.

What kind of information do we collect

We gather information in a variety of ways including on-line forms requesting additional information about a property, product or service. Information collected may include name, e-mail address, mailing address, telephone numbers and any other information or data that you input or provide to the Web Site.

We also gather information from your access and use of the Web Site.  This includes a web site’s Uniform Resource Locator (URL) that you just came from, which URL you next go to, what browser you are using, your language, dates and times of access, and your Internet Protocol (IP) address.  

In addition, we may also collect, or our third party ad servers and/or content servers may collect, certain information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs. We use your IP address to diagnose problems with our servers, software, to administer our Web Site and to gather demographic information. Our third party ad servers will also provide us with reports that will tell us how many ads were presented and clicked upon at or leading to our Web Site.

How do we use your information

In some instances, we may share certain personal information regarding our customers. On occasion, we may disclose some or all of your personal information to business partners and sponsors.

We do provide some of our services through contractual arrangements with affiliates, services providers, business partners and other third parties. We and our service partners use your information to operate our Web Site and to deliver their services. We will encourage our service partners to adopt and post privacy policies. However, the use of your information by our service partners is governed by the privacy policies of those service partners and is not subject to our control.

Occasionally we may be required by law enforcement or judicial authorities to provide information to the appropriate governmental authorities. We will disclose information upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

We may also provide information about our customers’ sales, traffic patterns, and related site information to third party advertisers.

Use of IP address

Your IP address is a unique number used to identify your specific computer on a public network. We collect IP addresses for the purpose of system administration, to analyze consumer behavior and trends and to audit the use and functionality of our Web Site.  We may utilize an IP address to identify a Web Site visitor when we feel it is necessary to enforce compliance with our Web Site terms or to protect our service, site, consumers or others.

Use of cookies

When you use our Web Site we will store cookies on your computer in order to facilitate and customize your use of our Web Site.  A “cookie” is a small data text file, which a web site stores on your computer’s hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Our cookies may store information that includes, without limitation, randomly assigned user identification numbers, the country where you are located, and your first name to welcome you back to our Web Site. The cookies make your use of the Web Site easier, make the Web Site run more smoothly and help us to maintain a secure Web Site. You are always free to decline our cookies if your browser permits, but some parts of our Web Site may not work properly in that case.

Modifying account information and opting out

You have the opportunity to ask us not to share information with third parties. In addition, we provide you with the opportunity to change or delete any personal information you may have provided to us. To make changes to your information please contact us at tyork@castlewiseservices.com.

Inherent on-line risks

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this Web Site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

Unsubscribing from all or select information

To unsubscribe from e-mail correspondence simply email tyork@castlewiseservices.com.

Miscellaneous privacy issues

You must be at least 18 years old to have our permission to use this Web Site. Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.