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Protect Your Agency.

Proudly serving collection agencies, debt buyers, collection law firms and the ARM industry with insurance and licensing services since 2020.


From E&O and Surety Bonds to Workers' Compensation and Cyber Insurance; specifically for the ARM industry.

We get it. Licensing and insuring your firm can be a headache. There are already so many stressors in life…the least we can do is make the process a little less daunting. That’s why CastleWise was founded.

Errors & Omissions

Errors and omissions insurance, also known as E&O insurance, protects you from lawsuits claiming you made a mistake in your professional services. E&O can help cover defense and settlement, disciplinary proceedings, and response to subpoenas which can be very costly for your business to pay on its own.

D&O and EPLI

Directors and officers (D&O) liability insurance protects the personal assets of corporate directors and officers against claims brought by vendors, competitors, customers, or other third parties, for wrongful acts in managing a company.

Fidelity and Crime

Fidelity and Crime insurance coverage protects against losses due to employee dishonesty, credit card forgery, computer fraud and theft, and the disappearance or destruction of property.

Cyber Insurance

In a broad sense, cyber insurance can cover your business’ liability for first and third part data breaches. Coverage can include breach expense, fines, PCI assessment expenses, cyber extortion, system failure, reputation loss, digital asset destruction, social engineering, as well as business interruption.

Workers’ Compensation

Workers’ compensation insurance provides benefits to employees who suffer work-related injuries or illnesses. This insurance helps pay for medical care, wages from lost work time. Requirements and benefits for this type of insurance vary by state.

Property and Liability

Often combined into a single business owners policy (BOP), property and liability insurance will help cover your physical assets as well as provide broad protection against bodily injury or property damage for which you may be liable.


Agency and debt buyer licensing across the nation. CastleWise will coordinate and secure bonds, agency licenses, and certificates of authority where necessary.

Umbrella Coverage

Umbrella coverage provides an extra layer of protection by covering costs that go beyond your other liability coverage limits. Commercial umbrella insurance complements your other lines of coverage by providing excess limits when your other underlying liability coverage limits have been exhausted.

Surety Bonds

A surety bond provides a financial guarantee that an agency will fulfill their contractual obligations. An agencies obligations could mean complying with state laws and regulations pertaining to a specific business license, or meetings the terms of a contract.

Why Choose CastleWise?

I (Tom York) founded CastleWise Insurance Group, LLC in 2019 as an alternative to establishment providers in the ARM industry. Prior to that, I spent almost a decade at Enhanced Recovery Company in an executive capacity. I have a very good understanding of how agencies and BPOs run and what I can do to help provide economic benefit through insurance.

As we added licensing to our complement of services through CastleWise Licensing, LLC, I felt it was important to head that service area with someone that had a deep understanding of compliance and agency operations. Having spent years at Enhanced Recovery Company and most recently Frontline Asset Strategies as Chief Compliance Officer, Jason Davis is that person.

CastleWise does not have any outside ownership, which means that we care more than most about the success of our client relationships and our business. We are in great position to deliver economically advantageous services in what seems to be one of the most difficult environments since the mid to late 2000s.

Call Today: 904-717-1616

Wise Decisions Start Here.

Find out why collection agencies choose Castlewise as their insurer. Make the move TODAY to help protect your business.

We offer flexible insurance and premium finance options so you can find the right amount without over-paying for coverage.

Fill out the form to get started and we will call you within minutes. CastleWise is committed to prompt service and getting our clients the best deal possible.

CastleWise Insurance Group, LLC
841 Prudential Drive 12th Floor
Jacksonville, FL 32207


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